In this privacy policy, the company Dimando Digital Sàrl explains how they collect and process personal data. The provisions on data protection apply to (not an exhaustive list):

• Interested parties;
• Customers;
• Subscribers (magazines, newsletters);
• Business partners;
• Employees;
• Users of the websites: domains of the website: dimando.com
• And all individuals who encounter us in other ways.

Personal data refers to all information that relates to a specific or identifiable person. We adhere to the applicable data protection definitions. If you provide us with personal data of other individuals (e.g., family members, companions, referrals, etc.), please ensure that these individuals are aware of and have agreed to this privacy policy. All personal data must be provided truthfully. The provisions on data protection are based on the Federal Act on Data Protection of September 25, 2020 (FADP; SR 235.1, Status as of 1 September 2023) and the corresponding Ordinance (DPO).

1. Data Processing Controller

The data processing controller described here is the data protection officer of Dimando Digital Sàrl unless otherwise specified in individual cases. Data protection concerns can be addressed to the following address: Dimando Digital Sàrl, Avenue d’Ouchy 4, 1006 Lausanne, support@dimando.com.

2. Categories of Personal Data

We primarily process personal data that we receive from our customers, interested parties, and subscribers (newsletters, etc.) as well as from other individuals involved (business partners, etc.) in the course of our business relationships or that we collect from users of our website and other applications. This includes, in particular, names, dates of birth, addresses, email addresses, phone numbers, as well as data related to the use of the website (e.g., anonymized IP addresses, smartphone or computer MAC addresses, information about your device and settings, browser type, operating system used, cookies, date, time, and duration of the visit, accessed pages and content, used features, referring website, location data).

3. Purpose of Data Processing

We primarily use the personal data we collect to conclude and execute contracts with our customers.
Furthermore, we process your personal data for the following purposes, as allowed by you and as it appears appropriate to us, and in which we have a legitimate interest:

• Offering and developing our offers, services, websites, apps, and other platforms on which we are present;
• Communication with third parties and processing their inquiries;
• Examination and optimization of procedures for needs analysis for direct customer communication;
• Advertising and marketing (including events), unless you have objected to the use of your personal data. If we send you advertisements as an existing customer, you can object at any time. You can send a corresponding request by email to support@dimando.com;
• Enforcement of legal claims and defense in connection with legal disputes and administrative proceedings;Ensuring our operations, especially IT, our websites, apps, and other platforms.

If you have given us consent to process your personal data for specific purposes (e.g., newsletter subscription, live chat usage, form filling, document downloads, etc.), we will process your personal data within the scope and based on this consent, unless we have another legal basis that requires such processing. A given consent can be revoked at any time, but this will not affect data processing that has already occurred.

4. Use of Cookies and Data Sharing with Third Parties (Third-Party Requests)

4.1 Cookies

When visiting our website, information may be stored on your computer in the form of cookies to recognize visitor preferences and optimize the website accordingly. This helps us achieve a high level of user-friendliness.

Cookies are text files that are stored on the hard drive of users when visiting a website. They are safe for your computer and not visible to third parties. They allow information to be retained for a specific period and to identify users' computers.

If you accept our cookies, they will remain on your computer for a specified period, unless you delete them beforehand. During an online booking process, cookies are temporarily stored for the duration of the booking process. You can object to the collection and storage of your data through this service at any time. If you want to avoid activating cookies, you can deactivate them in your browser. Please note, however, that disabling cookies may restrict the use of the website and the offered services.

4.2 Google Analytics

Google Analytics uses cookies that are stored on your computer and enable an analysis of your use of this website. The information generated by the cookie about your use of the website is usually transferred to a Google server in the USA and stored there.

We would like to point out that in Google Analytics 4, IP masking is not necessary since IP addresses are not logged or stored.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use the information mentioned to evaluate your use of our websites, to compile reports on website activity for us, and to provide us with other services related to website use and internet use.

By using our websites, you consent to the processing of data about you by Google and the manner and purposes of data processing described above. You can prevent the storage of cookies by adjusting your browser software accordingly. You can also prevent the collection and processing by Google by downloading and installing the browser plugin available at the following link: tools.google.com/.

Further information on terms of use and data protection can be found at google.com/analytics/terms/de.html or google.de/intl/de/policies/.

4.3 Google Tag Manager

These websites use Google Tag Manager. This service allows website tags to be managed via an interface. Google Tag Manager only implements tags. This means that no cookies are used and no personal data is collected. The Google Tag Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, it remains valid for all tracking tags implemented with the Google Tag Manager.

4.4 Form Pages

On our website, there is also the opportunity to get in touch with us on various topics. Examples include order/registration forms (e.g., for seminars, courses, consultations, or events).

Depending on the reason for contact, various data are requested in the form. Personal details such as title, first name, last name, and email address are usually mandatory for the purpose of contact and personal addressing. This data is required internally by Dimando Digital Sàrl according to the respective intended use.

4.5 Social-Media-Links

On our website, you may find links to social media networks such as Twitter, Facebook, LinkedIn, Xing, Instagram, and YouTube.

Behind the buttons to the social media networks is only a direct link to the respective social media page. No user data from the website is transmitted to the social media network.

If you are already logged in to the respective social media service at the time of clicking the button, this is recognized when sharing the website's content, so you can share the content directly. If not, you will be prompted to log in to the social media network.

From this point on, you are on the website of the respective social media network.

Clicking the button for Twitter will take you to a website of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. Information about the collection, storage, and use of your data by Twitter Inc. can be found in the provider's privacy policy: twitter.com/privacy?lang=de.

Clicking the button for Facebook will take you to a website of Facebook Inc., 1601 S. California Ave, Palo Ave, CA 04304, USA. Information about the collection, storage, and use of your data by Facebook Inc. can be found in the provider's privacy policy: facebook.com/about/privacy/.

Clicking the button for LinkedIn will take you to a website of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. Information about the collection, storage, and use of your data by LinkedIn can be found in the provider's privacy policy: linkedin.com/legal/privacy-policy?_l=de_DE.

Clicking the button for Xing will take you to a website of New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. Information about the collection, storage, and use of your data by Xing can be found in the provider's privacy policy: privacy.xing.com/de/datenschutzerklaerung.

Clicking the button for Instagram will take you to a website of Instagram LLC, 1601 Willow Rd, Menlo Park, CA49025, USA. Information about the collection, storage, and use of your data by Instagram LLC can be found in the provider's privacy policy: help.instagram.com/

Clicking the button for YouTube will take you to a website of YouTube LCC., 901 Cherry Ave., San Bruno, CA 94066, USA. Information about the collection, storage, and use of your data by YouTube can be found in the provider's privacy policy: policies.google.com/privacy?hl=de&gl=de

5. Data Sharing and Transmission

As part of our business activities and the purposes described in section 3, we may disclose your data to third parties because they process these data for us or because they want to offer you a discounted offer.

Third parties may include (not an exhaustive list):

• Service providers, suppliers, other business partners and event organizers.

If you refuse to share your data with third parties, you can send an email to support@dimando.com at any time.

Recipients may be located in Switzerland but also anywhere worldwide. In particular, you must expect your data to be transferred to all countries where the cooperation partners are represented by group companies, branches, or other offices, as well as to other countries in Europe and the USA where the service providers we use are located. When transferring data to a country without adequate legal data protection, we ensure, as required by law, that an adequate level of protection is provided by means of appropriate contracts with the respective companies.

6. Duration of Storage of Personal Data

We process and store your personal data as long as necessary for the fulfilment of our contractual and legal obligations or for the purposes pursued with the processing, i.e., for example, for the entire duration of the business relationship (from initiation, processing to termination of a contract) and beyond, in accordance with legal retention and documentation obligations. It is possible that personal data will be stored for the period during which claims can be asserted against our company and as far as we are otherwise legally obligated or have legitimate business interests (e.g., for evidence and documentation purposes). As soon as your personal data is no longer required for the purposes mentioned above, it will generally be deleted or anonymized as far as possible. For operational data (e.g., system logs), shorter retention periods of twelve months or less generally apply.

7. Data Security

We take appropriate technical and organizational security measures to protect against unauthorized access and misuse of the personal data stored with us, i.e., against unlawful or unauthorized manipulation, deletion, alteration, access, transmission, disclosure, or use, as well as partial or complete loss. Our security measures are continuously adapted and improved according to technological developments. We do not accept liability for the loss of data or their knowledge and use by third parties. Payment and access information should be treated confidentially, and the browser window should be closed when communication with us is completed, especially when sharing a computer with others.

8. Rights of the Data Subject

Data subjects have the right to information from the data controller about the personal data concerning them and to correction of inaccurate data or deletion if one of the reasons listed in the Swiss Data Protection Act exists, e.g., if the data are no longer needed for the purposes pursued. There is also a right to restrict processing if one of the conditions mentioned in the Swiss Data Protection Act is met and in the cases of the right to data portability as listed in the Swiss Data Protection Act. If data are collected based on the Swiss Data Protection Act, the data subject has the right to object to the processing at any time for reasons arising from their particular situation. We will then no longer process the personal data, unless there are demonstrably compelling legitimate grounds for processing that outweigh the interests, rights, and freedoms of the data subject, or the processing serves the assertion, exercise, or defense of legal claims.

9. Changes

This privacy policy may be adapted at any time without prior notice. The current version published on the respective website applies. If the privacy policy is part of an agreement with you, we will inform you about the changes by email or in another appropriate manner in the event of an update.

Lausanne, August 2023